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Bug #619

closed

Interaction Tracking Reliability Enhancement — Activity & Chatter Integration

Added by Nandu Kolukula 20 days ago. Updated 18 days ago.

Status:
Closed
Priority:
Normal
Start date:
06/09/2026
Due date:
% Done:

0%

Estimated time:
3:00 h

Description

Ensures that only genuine user interactions (calls, meetings, comments) reset an account's dormancy timer — system-generated chatter events such as stage changes and field updates are now correctly ignored. Parent and child contact records also receive consistent timestamps when an interaction is logged, and partial write failures are safely rolled back to prevent data inconsistencies.

Actions #1

Updated by Nandu Kolukula 20 days ago

  • Estimated time set to 3:00 h
Actions #2

Updated by Nandu Kolukula 20 days ago

  • Assignee set to Nandu Kolukula
Actions #3

Updated by Nandu Kolukula 20 days ago

  • Status changed from New to In Progress
Actions #4

Updated by Raj Mudaliar 19 days ago

  • Status changed from In Progress to Resolved
Actions #5

Updated by Nandu Kolukula 18 days ago

  • Status changed from Resolved to Closed
Actions

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